Zonal Bookings is our commission-free, feature-rich reservations platform that allows hospitality businesses to centralise and manage all their reservations activity to streamline operations and increase yield.
We’ve developed Zonal Bookings specifically to meet the needs of modern hospitality operations, prioritising ease of use, visibility, and control to ensure your service goes smoothly and covers are maximised.
Reduce costs
Unlike some reservation platforms, we don’t take any commission on bookings made via our platform, meaning you won’t be met with any hidden charges or large bills.
Unlike some reservation platforms, we don’t take any commission on bookings made via our platform, meaning you won’t be met with any hidden charges or large bills.
You own your customer data
Whilst we will store all of your customer and bookings data, you retain 100% ownership of any data collected to use for your own marketing activities.
Whilst we will store all of your customer and bookings data, you retain 100% ownership of any data collected to use for your own marketing activities.
Reduce no-shows
No-shows can account for up to 20% of restaurant bookings – so it’s important to take steps to combat them. Zonal Bookings enables you to minimise the impact of no-shows with automated reminders and easy cancellation or amendment processes for guests.
No-shows can account for up to 20% of restaurant bookings – so it’s important to take steps to combat them. Zonal Bookings enables you to minimise the impact of no-shows with automated reminders and easy cancellation or amendment processes for guests.
Streamline operations
From seeing who has just ordered starters to those who are ready to pay their bill, you have full control and flexibility to open up tables for rebooking at the earliest opportunity to ensure tables aren’t sat empty for long.
From seeing who has just ordered starters to those who are ready to pay their bill, you have full control and flexibility to open up tables for rebooking at the earliest opportunity to ensure tables aren’t sat empty for long.
Detailed reporting
All bookings data gathered can be exported and analysed, enabling you to make informed decisions. For example, optimising stock control and staff planning helps you to operate with greater efficiency.
All bookings data gathered can be exported and analysed, enabling you to make informed decisions. For example, optimising stock control and staff planning helps you to operate with greater efficiency.
Seamless integrations
Zonal Bookings seamlessly integrates into our wider ecosystem, sharing data with your EPoS and other essential solutions such as Loyalty, Airship CRM, and more. Streamline operations and better understand customer behaviour to drive revenue.
Zonal Bookings seamlessly integrates into our wider ecosystem, sharing data with your EPoS and other essential solutions such as Loyalty, Airship CRM, and more. Streamline operations and better understand customer behaviour to drive revenue.
Discover some of the great features and functionality available in Zonal Bookings.
Online booking widget
Take bookings online with a simple-to-use bookings widget directly on your website.
Real-time availability
Table availability and capacity are fed directly to our booking widget in real time.
No third-party branding
Our bookings widget is unbranded, enabling it to fit seamlessly into your website and branding.
Bookable areas
Offer customers designated bookable areas, such as booths, outdoor seating, or other areas.
Automated reminders
Send timely automated reminders to ensure guests show up, or give them the opportunity to cancel.
Events and pre-ordering
Guests can book and pay for events in advance, and pre-order their food and drinks.
Guest portal
Provide guests with their own portal to manage their booking, including monitoring deposits and pre-orders.
Integrated deposit redemption
Redeem any deposits as you seat guests, automatically updating your EPoS with orders and payments.
“Using Zonal Bookings meant we could open with confidence, knowing that we had full control of bookings. We could protect ourselves from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch.”Learn more
“Having a table management system allows us to plan and turnover tables more effectively, so we can offer customers the very best experience whilst maximising the number of covers we do each day”Learn more
“Before Zonal Bookings, it was just pen and paper and pot luck really. One of the main advantages is the pressure that’s gone off the kitchen – plus we don’t have to worry about people double-booking a table anymore!”Learn more
What is a booking system for hospitality?
A hospitality booking system, also known as a reservations system, is a platform that allows guests to book a table at a venue in advance of their visit, whilst also providing the business itself with full visibility and control over their bookings and capacity. Functionality available in these systems can vary, with features like pre-ordering, event management, and upselling all available in more feature-rich solutions.
What is table management software?
Table management software allows operators and front-of-house teams to better manage in-venue capacity with real-time views of current and future availability, cover status, and more.
What are the benefits of table booking systems?
Table bookings systems offer a range of benefits to both hospitality businesses and their customers, providing better experiences for guests and creating additional opportunities to upsell, whilst also enabling businesses to better plan staff and stock requirements based on demand.
Will I own all of the customer data collected through Zonal Bookings?
Unlike some other reservations platforms, any customer data collected through Zonal Bookings is owned by your business – we’ll simply store and keep it secure for you. This means that your customers won’t be subject to any third-party messaging or communications that they may receive when using other platforms, which sometimes may even promote your competitors!
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